See What Our Customers Are Saying

We are committed to providing outstanding customer service and are proud to show it off. Don't just take it from us, look at what some of our current customers are saying.

“I'm very impressed with Thomaston Oil. They responded lightning-fast to my call and fixed a serious problem with my furnace within hours! The technicians were courteous and skilled; and, the price of the project was on point. Having a warm and safe home for my children is crucial: Thomaston Oil provides fast, kind, and affordable service—no question I will call them again in the future.”

– Kristen K. via Google

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“Responsive, polite and the owner is a great guy!”

– James S. via Google

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“I called yesterday morning about our Navien tankless boiler you installed 5 years ago in Middletown. I called to ask about service and an error code on the display. Although I was seeking a local contractor in anticipation of some future, middle-of-the-night emergency in the dead of winter, you were kind enough to spend a few minutes on the phone with me. I'm so very grateful (!) and wanted to pass that along to you. I would highly recommend you and your company after our conversation. You took time to listen and educated me about a tankless boiler. I grew up with an oil-fired furnace and good, old-fashioned 30-gallon gas hot water heater. I'm so relieved and grateful your suggestions restored the system. I have heat and hot water again. (Happy Dance !!)

Thank you ~ Thank you ~

If I'm not able to return the favor personally, I hope "The Universe" finds a way to bless you with Grace and Good Fortune.”

– P.V.

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“This company strives to provide excellent customer service. All the technicians and the service manager, Rob, are persistent in troubleshooting issues until they are successfully solved. I recommend this company without reservation!”

– Wayne R.